Crisis Helpline

We acknowledge that to some individuals, revealing their life stories or secrets can pull out certain emotions. If you require any support, please contact some of the helplines or community organisations below for free or affordable counselling sessions.

My Rainbow Story Project gratefully acknowledges the support and contributions from community organisations such as Midsumma, Joy FM, Victorian Aids Council, as well as other great individuals involved in the project in various ways.

1800 MYLINE

A national relationships helpline for young Australians to talk to someone about the relationship issues they may be experiencing, or if they are unclear about where to draw the line between what is, or is not, a respectful relationship.

Available
​24 hours

Freecall:
​​1800 MYLINE 
(1800 695 463)

Lifeline

A generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professional staff.

Available
​24 hours

Ph: 13 11 14

Beyondblue

A generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professional staff.

Available
​24 hours

Ph 1300 224 636

MensLine Australia

A telephone and online support service for men with family and relationship concerns. MensLine is staffed by professional counsellors who are experienced in men’s issues.

Available
​24 hours

Ph: 1300 78 99 78

Blue Knot Helpline

Staffed by trained trauma-informed counsellors, this support line offers information, support and referral to adult survivors of childhood trauma and abuse, and partners, family and friends of survivors.

Limited hours

Ph: 1300 657 380
9 am-5 pm
​7 days a week 

1800 RESPECT

A national sexual assault, family and domestic violence counselling line for anyone who has experienced-or are at risk of-physical or sexual violence. This service is designed to meet the needs of people with disabilities, Indigenous Australians, young people, and callers from culturally and linguistically diverse backgrounds

Available 24 hours

Freecall: 1800 RESPECT 
(1800 737 732)

Gambling Helpline

Provides counselling for individuals and families affected by a gambling concern.

Available 24 hours

Freecall: 1800 858 858

SIDS and Kids Bereavement Support Line

A free bereavement support line for anyone affected by the unexpected death of a baby or child during birth, pregnancy or infancy, regardless of the cause. A trained parent is available to chat, advocate and assist with support and services.

Available 24 hours

Freecall: 1300 308 307

Victorian Aids Council

Please visit www.vac.org.au for more info about the services offered by this organisation.

Limited hours

Ph 03­ 9865 6700

6 Claremont Street,
​SOUTH YARRA VIC 3141

Tasmanian Council on AIDS, Hepatitis & Related Diseases

Please visit www.aidsaction.org.au for more info about the services offered by this organisation.

Limited hours

Ph 03­ 6234 1242

319 Liverpool Street
​HOBART TAS 7000

ACON Health Limited

Please visit www.acon.org.au for more info about the services offered by this organisation.

Limited hours

Ph 02­ 9206 2000

414 Elizabeth Street
SURRY HILLS NSW 1300

AIDS Action Council of the ACT

Please visit www.aidsaction.org.au for more info about the services offered by this organisation.

Limited hours

Ph 02­ 6257 2855

Havelock House
85 Northbourne Avenue
Turner ACT 2612

Northern Territory AIDS & Hepatitis Council

Please visit www.ntahc.org.au for more info about the services offered by this organisation.

Limited hours

Ph 08­ 8944 7777

46 Woods Street
DARWIN NT 0800

Queensland AIDS Council

Please visit www.quac.org.au for more info about the services offered by this organisation.

Limited hours

Ph 07­ 3017 1777

30 Helen Street
TENERIFFE QLD 4005

Western Australian AIDS Council

Please visit www.waaids.com for more info about the services offered by this organisation.

Limited hours

Ph 08­ 9482 0000

664 Murray Street
WEST PERTH WA 6872